Managing finances efficiently is critical for NDIS providers to sustain their services and support individuals with disabilities effectively. One of the frequent challenges faced by providers as well as participants involves the timely payment of invoices. Delays in payments can affect the timely delivery of services, which may impact disability support and care. However, a plan management service provider can guide you on how to avoid common pitfalls and streamline the payment process.
Ensure Accuracy in Your Invoices
The key to quick payments starts with the accuracy of the information on your invoices. Double-check that your invoices include all necessary details such as participant name, unique invoice number, date of service, a clear description of the services provided, ABN number, bank details etc. Also, ensure that your invoices comply with the requirements set by the Australian Taxation Office (ATO). Incorrect or incomplete invoices are often set aside until the errors are rectified, delaying the payment process.
Submit Invoices Promptly
Timeliness in invoice submission is crucial. Submit your invoices as soon as the service delivery is completed. Delays in submission can lead to delays in processing. Establishing a routine schedule for sending invoices, such as weekly or bi-weekly, can help you organise and ensure consistent payment intervals. You must send invoices within 90 days of providing supports to avoid delays. Communicate Regularly with Your Plan Manager Establish a good relationship with your plan manager. Regular communication can help you stay updated on any changes in NDIS policies, price guide updates, and individual participant plan adjustments. It also makes it easier to resolve any discrepancies or issues in invoices quickly.
At Plan Guard Plan Managers, we pride ourselves on adhering to the highest standards, including full compliance with Australian Taxation Office (ATO) requirements. This ensures that your invoicing and financial transactions are handled with utmost professionalism and precision. With Plan Guard Plan Managers, your billing, invoicing, and financial management are in safe hands, allowing you to focus more on delivering quality services to NDIS participants.
